How do I make a return?Updated 7 months ago

Our return policy allows returns for unopened and unused products purchased in the last 90 days.

To return an item you have ordered please enter our returns portal here

Please note 

Make sure the product is packaged well and do not stick anything directly to the manufacturer's packaging. 

Return the item with the returns form included with the order and the RMA number produced. If you do not have this then please include a copy of your receipt or order confirmation, or a note with your order reference, RMA number and name

Use a tracked delivery service e.g. Royal Mail Tracked or Fedex. If you are returning an item that you don't like, don't need or you've simply changed your mind on, then you are responsible for your return postage cost. 

We aim to process all returns quickly and most are completed within 2 working days of receipt. At busy periods such as Christmas this can take longer.