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Returns and Warranty
All articles

Returns and Warranty

How do I make a return?

Our return policy allows returns for unopened and unused products purchased in the last 90 days. To return an item you have ordered please enter our returns portal here. Please note. Make sure the product is packaged well and do not stick anything di

When will I get my refund?

Once your return has been received and processed, you will be notified via email when the refund has been issued. Please allow 1-3 business days for the refund to reflect in your account. We aim to process all returns quickly and most are completed w

Do you offer refunds or exchanges?

Yes, we offer refunds and exchanges within 90 days of purchase. To be eligible for a refund or exchange, items must be returned in their original condition, with all tags and packaging intact. When filling out our returns portal, just select exchange

Can I return an item in store?

. If you live locally, you can bring you order back to the shop for a refund or exchange. Please be aware that Snowtart doesn't have a store front and is only set up for dispatch and click and collect. This means that if you would like to try somethi

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