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We use Royal Mail and Fedex and we only use tracked services. Most items will be Royal Mail as standard unless they're large, heavy or expensive in which case we'll use Fedex. Standard Tracked. All orders over £50 are eligible for free standard track
At the moment we're not able to ship directly to any address outside of the UK.
When we've dispatched your order you'll get a confirmation by email which will include the tracking information so you can track it to your door. Just head to your account page here to see your order status or tracking. We use Royal Mail and Fedex fo
If no one was home at the time of delivery, the carrier will occasional leave the package in a safe location. Be sure to check around your home and with neighbours/building management who may have collected the package for you. Also, please double-ch
At Snowtart, we strive to ensure every order reaches you on time and in perfect condition. In the event that your order is lost during transit, please reach out to our customer support team at [email protected] with your order number and any relev
We are sorry to hear you received the wrong item in your order!. Please report your order issue to our team Here for further assistance. Include a photo of the item received and the name of the missing item(s). Please double-check the package for any